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 Telco
Manager (TelcoMgr) is a
telecommunication management database designed to help you accurately record
your business telephone and data services. The program includes a database
that can be used for multiple customers for vendor maintenance or for a
single end-user tracking multiple departments or office locations. A
comprehensive database is included for asset management, equipment, systems
and sub-components. TelcoMgr is network-compatible and can be used by
multiple users simultaneously.
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Screen Shots & User Guide |
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USOC Database
The relational
databases include the following information: |
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Master Telephone Company (Telco)
or Service Carrier account data. |
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Detailed line, circuit and/or service
data, including summary cost. |
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Telco history log
that you may maintain in chronological order. |
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Comprehensive Directory
information, including user station equipment. |
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Robust
Help Desk
search and report features. |
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Telco Glossary of common and
uncommon terms. |
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Automatic
Reminder Alarms
for adds, moves, changes and Telco Orders. |
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A comprehensive
equipment or asset management database for
standalone equipment or complex systems. |
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More than twenty built-in
reports. |
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Track Telco adds, moves and
changes from origination to completion with our new Service Ticket or Work
Order feature. |
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Many report options are
provided, including summary reports of existing Telco information, and
detailed reports for new, or planned changes. |
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A file
Export and Import module is included
for moving individual Company or Location files, along with the associate
database tables. Also, an optional Import or
Export to
Excel utility is available. |
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In addition to the Standard
Single User version, a
Professional and Site License are available. |
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An optional
Export and
Import with Excel utility is available. |
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A
Professional & Multi-user Version of TelcoMgr is also available from
Access Business Communications, Inc. |
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Graphical Display
of Lines and Circuits
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Detailed
Circuit Window
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Plus, TelcoMgr includes a Local & Long Distance Rate
Comparison Table and Worksheet.
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Telco
History & Help Desk
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Reminder Alarms
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Equipment and System Database By Customer Location
The CPE or Customer Premises Equipment table is designed for a
variety of equipment types and system groups. Therefore, you may record
information about telephone equipment, data communications systems or other
types of equipment. In addition, you may record detailed information about
sub-components of each system group.
The [Location and Brand/Vendor Information] tab is designed for
recording vendors, manufacturers and system group information.
The [Warranty and Service Information] tab is designed for recording
warranty/maintenance coverages and remote administration information.
The [CPE Components] tab shows a database table designed for recording
detailed information about related.
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Export Or Import Records
On the left window highlight a record that you wish to 'export'. Multiple
records can be exported or added to the 'export' file that appears in the
right window. However, you must export them one-at-a-time. The Export process
will not over-write an existing file or record. Optionally you may delete any
record that may already exist in the 'export' file that appears in the right
window.
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